After reading the script for this Humor On Hold production, BusinessVoice client Chris Hamann of Lakeland Auto and Marine emailed us the following:

"Scott, I don’t know how you do it! This is perfect!" 

Well, Chris, generating humor copy is easy when you have a warehouse full of vervet monkeys each sitting at its own vintage Remington Quiet Riter® typewriter with the Miracle Tab feature. Primarily herbivorous, the vervet is known for its turquoise-blue scrotum and its ability to hammer out up to three pages of solid bits per shift. All we need to do is keep 'em filled with hot, black coffee. 


A lot of people have told us that they'd like to have this Humor On Hold production played at their funeral, instead of some dusty, old organ tune or a drum solo. That's fine with us. 

Scott wrote the copy while eating a microwaved breakfast sandwich and mulling over his own mortality. Amy and Scott delivered the voiceover as if someone had died in the next room the previous day and the smell was starting to waft into the studio. 


It's time to jump in the Scott Voiceovers time machine - the one that resembles a rusted 50-gallon oil drum - and re-visit a pair of videos produced in early 2012.

Based on the educational films of the 1950s, the videos were created through MadAveGroup for Parker Steel. Scott wrote and directed both and played Steve to Ed Hunter's Professor Ed Beam. Ed's character was spun off into his own sit-com called "Here Comes Ed" on the WB, six years after the TV network folded. 


The world seems obsessed with pancakes these days! Flapjack this, short stack that, and everywhere you turn - syrup, syrup, syrup! 

So, why don't we all just back away from the griddle and cleanse our collective palate with four minutes and 58 seconds of pancake-free Humor On Hold for BusinessVoice client Med-Line Express Services? Scott wrote the copy while high on French toast fumes. Amy and Scott delivered the voiceover just minutes after a severe bacon accident. 


"Your on hold messaging is the best! Very funny and really well done." - Tom Pearson

Tom is a Lakeland Auto and Marine customer who sent that unsolicited review of the BusinessVoice production below to company president Chris Hamann. Then, Chris emailed it to us. We emailed Chris to thank him, and then he emailed us again, writing, "I wish I had more time to forward to you all the great feedback we get." Scott replied to that email, suggesting that Chris "MAKE time." And we haven't heard from Chris since. 

We're sure he's fine.


If you've ever eaten a musty burrito and then spent the next 48 hours mired in the near-death experience known as food poisoning, you'll recognize the sensation that washes over you while listening to this Humor On Hold production Scott wrote for BusinessVoice client Binkelman. Amy and Scott provided the voiceover.

If you need to clean up a wide-ranging splattering of sick on your floor, we recommend Red Skelton brand Mops - the movie star of mops!


Who knows what any of this nonsense is about? I mean, seriously.

If you can offer a reasonable suggestion, we'll give you a free banana! If you get a better offer than that, take it. 

Recent government-sanctioned polling shows what travelers look for in a hotel. Along with tiny soaps, a professionally sanitized toilet and sheets free from the caked-on bodily fluids of previous guests, Americans want their hotels to deliver a dynamite caller experience.

The folks at Town and Country Resort in San Diego already knew that, so they've been using Humor On Hold from BusinessVoice since 2018. "We have people call us back and ask to be put on hold because they want to hear it with their friends. We love the humorous approach," said Susan Penman, Town and Country's Director of Sales. 

Get a load of this production that Scott wrote and voiced for them. 

On May 20, 2021, the Wall Street Journal published an online article called “How Companies Make Sure You Don’t Hang Up When You’re on Hold.” It includes comments from BusinessVoice founder Jerry Brown, as well as a mention of Humor On Hold, the approach Scott first started applying in the mid-1990s.

The article features sample copy Scott wrote for the Binkelman production below. Read excerpts from the article here.

Communicator Awards of Excellence are funny. They're easy to love, yet so hard to get close to. You want them, but they don't need you. And despite their indifference, it feels so good to hold them close.

You can't really begin to understand the Communicator Awards until you've taken at least 7 or 8 home with you. We have 16 from our work with MadAveGroup. So, we're getting to know these elegant, gold ladies pretty well. 

We're enjoying quality time with our latest pair thanks to these Humor On Hold productions for Binkelman and Lakeland Auto and Marine.